Platform Features

Digital Catalog Management & Provisioning (CMS)
Manage digital products and distribute them through a network of destination sites. Content can be uploaded and transcoded, encrypted with DRM tools, priced, and then distributed to specific stores on our network. Changes to metadata and files, pricing, DRM, and distribution assignments can be done in real time.

Multi-Store Management Tools
Administer websites and stores and customize them for a brand’s look and feel. Multiple templates are available off-the-shelf for various client needs (online and WAP), all customizable and brandable. Clients can edit every feature and product in their store(s) using admin tools – pricing, feature placement, stylesheet elements, specials, etc.

Digital Product Delivery
Neurotic Media optimizes and streamlines the delivery process both online and via phone.
Online purchases and code redemptions are accommodated through an optimized process that requires 2-3 clicks at the most. Neurotic Media is integrated with Akamai CDN edge-caching for faster last-mile delivery on the Internet. Templates are XHTML base, and coupled with a Java Download Manager (server-side utility running on Java Runtime 1.5 and higher), we ensure services are platform-agnostic and support all leading operating systems and browsers.
When it comes to wireless devices, Neurotic Media delivers products to the hand-set directly via Web, WAP, and text-to-shortcode ordering. Unlike most sites who ask users for their handset model and carrier, Neurotic Media only requires a mobile number and identifies your carrier and device (user agent) automatically. We then determine the best file format to deliver to the handset.

Consumer Databases
Capture consumer data through simple surveys using Neurotic Media’s standard data fields or design customized ones. This enables clients to grow their databases and improves consumer retention and loyalty.

Code Generation & Administration
Create and manage PIN code redemption lists, easily export for manufacturing, and set campaigns up for POS card activation if necessary.

Comprehensive Reporting
Use various report filters to run and export reports that contain comprehensive sales and delivery data, redemption results, consumer data, catalog reports, and more. Filter by dates, catalogs, consumer ages, zip, etc.

CRM
Neurotic Media provides customer service support for our clients. We leverage our expertise to address each customer contact on the merits of what we can research in each customer’s record on our system, ensuring that our replies lead to the highest success rate for consumers. Various service tiers are available, including 24/4 toll free phone lines, chat rooms, and email solutions. We can also integrate our CRM data via API to your own existing CRM systems.

System Diagram